Shipping Policy

At Urban Edge Boutique, we strive to provide a seamless and enjoyable shopping experience for our customers. We understand that receiving your order in a timely manner is important to you, and we are committed to ensuring that your items are shipped promptly and securely.

Processing Time:

Once you place an order with us, our team works diligently to process and prepare your items for shipment. Our processing time typically takes 1-2 business days. Please note that during busy periods, such as holidays or sales events, processing times may be slightly longer. Rest assured, we will do our best to get your order ready as quickly as possible.

Shipping Methods:

We offer various shipping methods to accommodate your needs. The available options will be displayed at checkout, and you can choose the one that suits you best. Our shipping partners include reputable carriers that prioritize the safe and timely delivery of your package.

Shipping Time:

The shipping time will depend on the shipping method you select and your location. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package and estimate its arrival date.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. The exact shipping cost will be displayed at checkout before you finalize your purchase. We strive to offer competitive shipping rates while ensuring the safe and efficient delivery of your items.

International Shipping:

We are pleased to offer international shipping to select countries. If you are located outside of our standard shipping destinations, please contact our customer support team at jessa@urbanedgeshopping.com for assistance. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. This will allow you to track the progress of your package online. If you have any questions or concerns regarding the status of your shipment, please don't hesitate to reach out to our customer support team.

Lost or Delayed Packages:

In the rare event that your package is lost or significantly delayed during transit, please contact our customer support team immediately. We will work closely with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible.

Customer Satisfaction:

Your satisfaction is our top priority. If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience with Urban Edge Boutique a positive one.

Thank you for choosing Urban Edge Boutique. We appreciate your business and look forward to serving you!